Privacy Policy for Web Sites from Prime Interactive
Updated
January 1, 2007
Version 2.0
Privacy
Topics
Why A
Privacy Policy?
Getting to Know our Customers
Information Corrections or Changes
How We Put Information to Good Use
With Whom We May Share Information
How Do I Get My Name Removed from Bulk Access
Our Accountability to You
Employee Accountability
The Accountability of Prime Interactive's Agents and Business Partners
Notification of Changes
Why A
Privacy Policy?
Prime Interactive respects your individual privacy. This Privacy Policy
('Policy') embodies our commitment to its protection through adherence to fair
electronic information practices. This Policy puts you, the individual, in
control of how your personal information is processed after you become our
customer. You have our promise that we will not electronically process your
personal information in any way that is incompatible with this Policy.
If you have questions or concerns regarding this statement, you should contact us at privacy@PrimeInteractive.com.
This Privacy Policy protects your privacy by:
Informing you about:
Empowering you to choose:
Assuring you that Prime Interactive:
Ensuring accountability to individuals who believe that Prime Interactive has not complied with these privacy principles.
Getting
to Know Our Customers
Prime Interactive is in the business of putting people in touch with other
people. That requires more than simply offering innovative technical services.
It also requires that we understand you, our customer, and your needs. Indeed,
we are the Internet's leading domain name registrar because we have taken the
time to get acquainted with each one of our many customers.
We get to know you primarily through the information you provide to us when
signing up for, or using, one or more of our services. The information you
provide ranges from basic contact information, to payment information, to the
technical coordinates of your host servers. All of the information we request
from you when purchasing our services is obligatory unless otherwise noted on
the relevant form. When you purchase our services, you agree to provide and
maintain accurate, complete and updated information for the term of your
services agreement with us.
After you have signed up for our services, we may be in communication with you
about your account, technical questions you may have about services provided by
us, or any other matter relating to those services. Those communications are
essential to our relationship with you and to our ability to provide you with
quality services that are responsive to your needs. At the same time, those
communications give us helpful insights about you, your preferences and the
ways in which we might improve our services. We therefore may maintain this
information for future use.
For operational and quality assurance purposes, we take note of whether and how
you use the information and services that we provide, such as by recording site
traffic patterns and by maintaining log files of users' access to site files.
The information we receive from or about you is stored on systems designed to
prevent the loss, misuse, unauthorized access, disclosure, alteration or
destruction of that information. We also encrypt your transmission of sensitive
information to us (e.g., credit card numbers, account passwords) in the
interest of heightened privacy protection and information integrity.
Pursuant to arrangements with the United States government and the Internet
Corporation for Assigned Names and Numbers ('ICANN'), we compile and maintain a
publicly accessible registration database that includes basic information about
each domain name registered with us, including the names, telephone numbers and
e-mail addresses of individuals designated as points of contact for a given
domain name. Whether or not applicable domain name registration fees have been
paid is also publicly accessible. With the gradual continued privatization of
the Domain Name System, and consistent with the rules or policies applicable to
that system, or to comply with any changes in law or regulation, we may, if
appropriate, take steps to restrict the accessibility and amount of personally
identifying information available in the registration database. If you
purchase domain name registration services from us, the information you provide
to us in connection with that purchase will also be subject to the Privacy
Policy located on our www.PrimeInteractive.com
web site.
Information
Corrections or Changes
You have the ability to correct or change certain information in our records,
such as your address and contact information. The process for changing your
information begins at visitor tracking and customer data collection Web site.
You may change this information at any time and as often as necessary. If you
need assistance or have questions about correcting information, you can contact
us via e-mail at customerservice@PrimeInteractive.com.
How
We Put Information to Good Use
We use information about you for purposes of monitoring and improving our
internal operations, as well as to ensure we: (i) bill
you properly, (ii) administer your account in accordance with your agreements
with us, and (iii) properly perform the services you have requested.
We also use the information we collect to monitor and improve our internal
operations, as well as to improve the experience of users in our network of
sites. For example, we may correlate Web site traffic information with data
about individual users. This data helps us to determine how much our customers
use parts of the site, allowing us to enhance it to fit the needs of as many of
our customers as possible. We may also break down overall usage statistics
according to customers' domain names, browser types, and MIME types by reading
this information from the browser string (information contained in every user's
browser).
Another example of our use of information to enhance the experience of users in
our network of sites is our reliance on cookie files. We use cookie files to
make it easier for users to access our site or services. A cookie file is a
small data file that certain Web sites write to your hard drive when you visit
them. A cookie file can contain information such as a user ID that the site
uses to track the pages you have visited. However, the only personal
information a cookie can contain is information you supply yourself. A cookie
cannot read data off your hard disk or read cookie files created by other
sites. We use cookies to track user traffic patterns (as described above) when
you register for Prime Interactive services. When you register, we may use a
cookie to store a unique, random user ID. We use this ID to identify you
anonymously in our database and to track the pages you visit on our site.
If you have set your browser to warn you before accepting cookies, you will
receive the warning message with each cookie. You may refuse cookies by turning
them off in your browser; however, some of our sites may require a cookie for
access.
Finally, we use the information we collect to direct important notices and
information affecting your account or services, as well as to provide general
information that may be of interest to you, including newsletters, surveys,
contest and sweepstake announcements, and information about our service or
product offerings or the offerings of our business affiliates. You may opt-out
of receiving information from us simply by notifying us of your desire in
accordance with the opt-out instructions contained in any information message
you receive from us. Note, however, that in order to fulfill our service
obligations to you, we must continue sending you notices and other important
information affecting your account or services.
With
Whom We May Share Information
When you register or reserve a domain name through us, our registrar unit must
disclose your domain name and its associated Internet Protocol ("IP")
numbers to the appropriate registry in order to make your chosen domain name a
functional address on the Internet. We are the registry for all second-level
domain names in the .com, .org, .net and .edu top level domains
("TLDs"). Our registry unit discloses each registered domain name and
its associated IP numbers ("TLD zone files") to TLD server administrators
so that the domain name is capable of functioning as an address on the
Internet. Consistent with the current rules and policies for the Domain Name
System, our registry unit also discloses the TLD zone files to other interested
persons, provided those persons agree, among other things, not to use the TLD
zone files for improper purposes, including the transmission of unsolicited
commercial e-mail.
We may share certain information about you with those of our vendors who are
responsible for handling your account or performing other services that you
require. For example, when you choose our Dot Com mail services for your domain
name, we provide our e-mail services contractor with your e-mail address and
password so that it may deliver your services properly. Although we may share
sensitive financial information (i.e., credit card numbers, banking
information), security information (e.g., account passwords) and personal
communications (e.g., personal e-mail messages or message board postings) with
such vendors where necessary and appropriate, we will not share such
information with other third parties, except in response to formal requests
(e.g., subpoena or court order) made in connection with litigation or
arbitration proceedings directly relating to a domain name registration or
other services we provide.
How
Do I Get My Name Removed from Bulk Access
As noted above, our domain name registrar unit currently makes certain
information about you available to the general public via our domain name
registration database look-up and directory services. These services give users
access to such data on a query-by-query basis. Pursuant to our arrangements
with the United States government and ICANN, qualified persons may also access
such data on a bulk basis provided they agree, among other things, not to use
the data to enable or otherwise support the transmission of mass unsolicited
commercial advertising or solicitations via e-mail; or (ii) sell or
redistribute the data to third parties. If you do not want your personal
information disclosed on a bulk basis, you may send us an e-mail at privacy@PrimeInteractive.com.
Include the words 'remove bulk access' in the subject line of the e-mail and
all the domain names for which you are the registrant in the body of the
e-mail.
Additionally, we may share the information stored on that database, as well as
other information that is not of a sensitive nature, with carefully selected
business partners, including those who offer services that complement those
provided by us or which may otherwise be of interest to you. If you do not want
us to share information about you with our business partners, you may send us
an e-mail at privacy@PrimeInteractive.com.
Include the words "remove domain" in the subject line of the e-mail
and all the domain names for which you are the registrant in the body of the
e-mail. Please note, however, that, consistent with the current rules and
policies for the Domain Name System, information about you must remain
available in the publicly accessible registration database.
Our
Accountability to You
By purchasing our services, you obtain the protections of, and consent to the
data processing practices described in, this Privacy Policy. When you purchase
our services, you also represent to us that you have provided notice to, and
obtained consent from, any third party individuals whose personal data you
supply to us with regard to: (i) the purposes for which such third party's
personal data have been collected, (ii) the intended recipients or categories
of recipients of the third party's personal data, (iii) which of the third
party's data are obligatory and which data, if any, are voluntary, and (iv) how
the third party can access and, if necessary, rectify the data held about them.
In addition to the privacy protections that we provide, our employees, agents
and business partners are independently responsible for ensuring compliance
with this Privacy Policy, as described below.
Employee
Accountability
Only those Prime Interactive employees that have a legitimate business purpose
for accessing and handling personal information obtained by us are given
authorization to do so. The unauthorized access or use of such information by a
Prime Interactive employee is prohibited and constitutes grounds for
disciplinary action.
Additionally, our information management systems are configured in such a way
as to block or inhibit employees from accessing information that they have no
authority to access.
The
Accountability of Prime Interactive's Agents and Business Partners
Our trusted vendors and business partners are responsible for processing or
handling some of the information that we receive. These vendors and business
partners are not authorized to use such information for purposes beyond those
specified by us and are required to preserve the confidentiality with which we
treat such information.
If you feel that Prime Interactive, or any of our agents, representatives or
employees, is violating this Privacy Policy, please contact us via e-mail at privacy@PrimeInteractive.com, by
telephone at 877-7PRIME8 (877-777-4638), or by postal mail at:
Prime Interactive
Attention: General Counsel
3434 Edwards Mill Road
Ste 112-389
Raleigh, NC 27612
(877) 777-4638
Notification
of Changes
We will post any changes to this Privacy Policy 30 days before their effective
date so you will always know what information we collect, how we use it, and
under what circumstances, if any, we disclose it. You are responsible for
periodically checking our web site for changes to this Privacy Policy. You may
opt-out of any posted change to our collection, use or disclosure of your
personal information by sending an e-mail to privacy@PrimeInteractive.com.
If you have any questions regarding this Privacy Policy, please contact privacy@PrimeInteractive.com.